The Web folder does not open even though I use IE?

Try these 2 steps one at a time since one of them alone may fix the problem.

1. If the web folder does not open when you click on it this can depend on saved passwords mixing up the windows and Slide Executive logins. Try clearing saved passwords by going to a command line window (to open: [Windows] Start->[type] cmd.exe [press Enter]) and running this command:

rundll32.exe keymgr.dll, KRShowKeyMgr

2. Saved network connections can also be an issue. You can clear these by running this command from the command line window (to open: [Windows] Start->[type] cmd.exe [press Enter]):

NET USE */DELETE        (NOTE: unfortunately this will remove your other mapped network paths too)

It is also possible to run against live2.slideexecutive.com/<myId> since this goes to the same account.